Size without guessing
Use the size label or approximate measurements. Extra-deep and non-standard mattresses should be identified rather than assumed to match a standard option.

SCRAPPA · LANCASTER
An old mattress can be awkward to store once its replacement arrives. Arrange a Lancaster mattress collection by giving the size, number, condition and current location, with any bed base or frame added separately.
Quote your Lancaster mattress collectionUse the size label or approximate measurements. Extra-deep and non-standard mattresses should be identified rather than assumed to match a standard option.
List the quantity of each size. A multi-room change needs a clear breakdown rather than a single description of several beds.
Explain wetness, damage, contamination or suspected infestation before booking so acceptance and handling can be assessed.
Give floor, stairs, lifts and carrying distance. The route matters even when a mattress appears flexible.
Give the number and approximate dimensions if the label is missing. Mention unusual thickness or construction.
Distinguish the sizes and quantities rather than describing every mattress as a double. Include the room and floor.
Large sizes need a clear route through doors, stairs and lifts. Provide measurements if you are unsure of the size name.
Break down the total by size and condition. Bespoke, unusually heavy or specialist items need their own description.
A collection in the Ryelands area may involve different steps and carrying distances from a Bowerham flat or Greaves upper-floor room. Give the exact entrance and the mattress’s current location. Williamson Park, Ashton Memorial and nearby roads can identify an area, but they do not establish lift access or lawful loading outside a property. Explain stairs, gates and the distance to the collection vehicle before confirming.
Area examples: Bowerham, Greaves, Scotforth and Ryelands. Postcode district: LA1. Enter the exact postcode to check the collection address.

STEP 1
Start with the collection postcode and contact details for the property.

STEP 2
Choose the sizes and quantities and list any bed components separately.

STEP 3
Give current position, floors, stairs, lift information and any handling concern.

STEP 4
Provide remaining details and select from the collection dates and times offered.

STEP 5
Check mattress counts, separate items and access against the price breakdown before confirming.
A new mattress delivery may have its own removal option, but that is a separate arrangement unless explicitly included. Confirm who is responsible for the old mattress before booking another service. If using Scrappa, the collection window and item list need to be agreed independently of the retailer’s delivery time.
Approximate length and width are useful when a mattress label has been removed. Tell us about extra depth, unusual dimensions or construction. Two mattresses from the same property may be different sizes, so record them individually rather than copying one description across the whole load.
A divan base, metal frame, headboard and mattress are different components. If they all need removal, list each one separately. If only the mattress is going, make clear that the bed stays. This is especially helpful when a keyholder is attending on behalf of somebody else.
State if a mattress is wet, heavily damaged, contaminated or suspected to have pests. Do not cover up a condition concern and assume an ordinary collection applies. Explain it before booking so acceptance and suitable handling can be assessed. Treatment outcomes can vary; a blanket recycling or donation promise would not be appropriate.
For an upstairs room in Bowerham or Greaves, describe the stair turns and landings. In Scotforth, explain any steps or a longer path from the entrance. At a city-centre flat, check the lift dimensions and the correct building entrance. The mattress’s flexibility is not a guarantee that every route will be safe.
Keep communal corridors, pavements and fire exits clear. Describe where the mattress is rather than dragging it into an unsuitable waiting area. Keep it dry where practical and arrange an agreed collection point or removal route. If moving it yourself would be unsafe, leave it in place and explain the location.
For a property with several bedrooms, record counts and sizes by room and identify which mattresses are staying. Arrange a contact who can open the property and confirm the disposal list. If extra mattresses are added or the items change floors, notify Scrappa before collection so the quote and plan can be reviewed.
Remove an old mattress after deciding how the new delivery and collection will be coordinated. Confirm any retailer take-back separately.
Use an authorised list of mattress sizes and quantities and arrange access with the tenant, agent or keyholder.
Count mattresses by room and identify which ones stay. Explain communal access and any building requirements.
Provide the full size breakdown and collection route for all items rather than booking a vague group of beds.
Useful when the mattress is ready and the agreed location and access can be described. List separate bed components where relevant.
Check whether a replacement retailer accepts the old mattress and what condition or preparation rules apply. Confirm the service rather than assuming it comes with delivery.
Ask the provider specifically about mattresses and their acceptance conditions. Consider safe loading and whether other waste is also being generated.
Provide approximate length and width and mention any size label. Accurate measurements are better than selecting a standard size that may not match.
Only when it is listed and included in the agreed booking. Add the base, frame and headboard separately if they also need removing.
List each size and quantity and describe access from the rooms involved. The combined load and route should be reflected in the quote.
Explain wetness or other condition concerns before booking. Acceptance and handling need assessment rather than being assumed under a standard mattress collection.
Do not obstruct the pavement or communal exits. Agree a safe collection point or removal route and keep the mattress dry where practical.
No universal outcome is guaranteed. Condition, construction and the receiving treatment route affect what can happen to the collected mattress.
Enter the Lancaster postcode, give mattress sizes and quantities and describe condition and access. Review the final price and available collection options before confirming.
Quote your Lancaster mattress collection