Arrange removal of an unwanted mattress with the size, quantity, condition and bedroom access made clear first.

Count every mattress and describe the actual collection location.
Choose the correct size or give measurements if the mattress is unusual.
Count additional mattresses in spare rooms or storage.
Explain floors, lifts, staircases and the carrying route.
Add a frame, base or headboard only if it is also being removed.
Start at the address, then confirm the mattress details and removal route.

Enter your postcode and contact details so the booking starts with the correct property.

Include every mattress and any separate bed components going.

Give room locations, floors, route details and any condition that needs checking.

Select a date and time offered for your address and job.

Check all mattresses, extras and price before confirming.
Give actual dimensions if a size label does not describe the mattress accurately.
State the quantity and whether there are unusual dimensions.
Confirm size and count each mattress being collected.
Explain the route through landings, doors and stairs.
Give measurements and flag unusually heavy or specialist types.
Keep a clear count and arrange access to the room where each mattress is stored.
Plan collection of the old mattress around space for your replacement.
Provide quantities, room locations and an authorised access contact.
Identify mattresses going separately from bed parts and retained possessions.
Give floor level, suitable lift details and the route to vehicle loading.
Check the supplier’s mattress rules and the practical lifting arrangements before deciding.
Tell us where each mattress will be when the collection takes place.
For bedrooms around Astley Village, Park Road and Southport Road, explain the floor, staircase and practical entrance. Town-centre flats should include suitable lift details and building access arrangements. State gates, shared passages and the distance between the mattress and a legal vehicle loading point.
Give the dimensions rather than guessing a standard size category.
Describe the room or storage location the team will actually collect from.
Check the complete address and available collection dates. Local reference areas include:
Sizes, bed components and collection preparation.
Only if it is listed. Add the mattress, base, frame and headboard separately when all of them need removing.
Give the size, floor level, stair turns and suitable lift details so the handling route can be assessed.
No. Keep it safely on your property and avoid obstructing communal or public access. Describe its collection location in the booking.
List every size and quantity and explain the room and floor locations. The quote needs to include the full collection.
Declare its condition before booking and ask whether it can be accepted. Do not conceal contamination or unusual handling requirements.
No specific treatment outcome should be assumed. Handling depends on condition and the authorised facilities available for the collection.
List every mattress and its size, including extras stored elsewhere. If the size label is uncertain, give measurements rather than guessing. An unusual or especially heavy mattress needs its actual dimensions and handling concerns described before booking.
A mattress collection does not automatically include a base, frame or headboard. Add those parts individually where needed and explain any dismantling required. This avoids a mattress-only quote being mistaken for removal of an entire bed or bedroom set.
Give the floor, stair turns, doorways and suitable lift details. A mattress may be flexible, but do not assume it can be forced through a narrow landing. Describe awkward points so the collection can be assessed for the actual property.
Use the full address and postcode rather than a landmark around Astley Park or the town centre. Say whether removal is through the front door, rear passage or a shared building entrance. Include gate keys, legal loading space and carrying distance.
Strip bedding and remove retained personal belongings. Keep the mattress safely on your property and protected from rain where possible. Do not block public paths, communal entrances or neighbouring access while waiting for the agreed collection window.
Tell Scrappa about wetness, infestation, contamination or unusual damage before acceptance is checked. Pictures help with visible condition, but written details are important where a problem cannot be seen. Do not conceal handling concerns under an ordinary mattress description.
Check sizes, quantities, separate bed parts, access and the full quote. Choose an available slot that leaves time for preparation. Contact Scrappa if an extra mattress or frame is added after booking, so the load and any revised price can be agreed.
Start your Chorley collection quote with your postcode, add the complete load and access details, then review the full price before confirming.
Enter the postcode, add the mattresses and access details, then check the full price.
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