Book an unwanted mattress collection with the size, condition and bedroom access described before confirmation.

Count every mattress and describe the actual collection location.
Choose the correct size or give measurements if the mattress is unusual.
Count additional mattresses in spare rooms or storage.
Explain floors, lifts, staircases and the carrying route.
Add a frame, base or headboard only if it is also being removed.
Start at the address, then confirm the mattress details and removal route.

Enter your postcode and contact details so the booking starts with the correct property.

Include every mattress and any separate bed components going.

Give room locations, floors, route details and any condition that needs checking.

Select a date and time offered for your address and job.

Check all mattresses, extras and price before confirming.
Give actual dimensions if a size label does not describe the mattress accurately.
State the quantity and whether there are unusual dimensions.
Confirm size and count each mattress being collected.
Explain the route through landings, doors and stairs.
Give measurements and flag unusually heavy or specialist types.
Keep a clear count and arrange access to the room where each mattress is stored.
Plan collection of the old mattress around space for your replacement.
Provide quantities, room locations and an authorised access contact.
Identify mattresses going separately from bed parts and retained possessions.
Give floor level, suitable lift details and the route to vehicle loading.
Check the supplier’s mattress rules and the practical lifting arrangements before deciding.
Give the actual room location and the route through the building.
For mattresses in homes around Todmorden Road, Bank Hall or Colne Road, describe stairs, doorway turns and the practical exit. A flat needs suitable lift and shared-entrance details. Include gates and carrying distance to the legal loading point rather than assuming collection takes place beside the road.
Give the dimensions rather than guessing a standard size category.
Describe the room or storage location the team will actually collect from.
Check the complete address and available collection dates. Local reference areas include:
Sizes, bed components and collection preparation.
Only if it is listed. Add the mattress, base, frame and headboard separately when all of them need removing.
Give the size, floor level, stair turns and suitable lift details so the handling route can be assessed.
No. Keep it safely on your property and avoid obstructing communal or public access. Describe its collection location in the booking.
List every size and quantity and explain the room and floor locations. The quote needs to include the full collection.
Declare its condition before booking and ask whether it can be accepted. Do not conceal contamination or unusual handling requirements.
No specific treatment outcome should be assumed. Handling depends on condition and the authorised facilities available for the collection.
List every mattress, including ones in spare rooms, garages or storage. Give dimensions where a standard size name is uncertain. Tell Scrappa about unusually heavy or specialist types so the booking is based on the actual mattresses rather than an approximate bed count.
A frame, base and headboard are not automatically part of a mattress collection. Add them individually if all are going, and identify dismantling needed for a bed frame. This keeps the quote clear about whether it concerns one mattress or several bed components.
Give the floor, stairs, narrow doors and suitable lift availability. A large mattress may flex, but do not assume it can be forced around a difficult landing. Describe the actual route so handling can be assessed before the collection is confirmed.
Use the complete address and postcode. Explain whether removal is from the front, rear or a shared building entrance, including gates and keys. Give the legal vehicle loading point and distance from the mattress, rather than relying only on a nearby landmark.
Remove bedding and personal possessions. Store it safely on your property and protect it from rain where practical. Do not obstruct public paths or communal entrances while waiting; the collection location should match the one described in the booking.
Tell Scrappa about wetness, contamination, infestation or unusual damage before acceptance is checked. Photographs can show visible condition, but add written details for concerns not apparent in an image. Do not conceal a specialist handling need under an ordinary mattress request.
Review mattress sizes, quantities, bed extras, access, date and full price together. Choose an available slot that allows preparation to be finished. Contact Scrappa about additions or location changes after confirmation so the scope and any revised price can be agreed.
Start your Burnley collection quote with your postcode, add the complete load and access details, then review the full price before confirming.
Enter the postcode, add the mattresses and access details, then check the full price.
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