Check out our FAQs

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Can I get my order confirmation?

Where can you remove the rubbish from?

Do I need to be in on the day of collection?

Can I get confirmation of cancellation?

Where can you not remove rubbish from?

Can I get an ETA for the collection?

Does my waste need to be bagged?

How do parking restrictions affect my booking?

What time will the team arrive?

What documents will I receive?

How can I cancel my booking?

I haven’t received the tracking link.

Can I add on items after booking?

What waste types do you accept?

When do I receive my tracking link?

How can I trust SCRAPPA ?

How much will my rubbish removal cost?

Do I have to be at home for my collection?

Will you come upstairs and remove from inside?

Are you licensed and insured?

Why does SCRAPPA cost more than my local council?

What happens to the junk after removal?

What is your cancellation policy?

What are your hours of operation?

How do I prepare for waste removal collection?

Is there a minimum or maximum load size?

Do you provide a free estimate or a quote?

My items are reusable, can you reuse any of my waste?

How do I change or add items to my booking?

How quickly can you collect?